THE VISION CARE INSTITUTE®
New Offerings Help Manage Patient Flow, Increase Productivity and Improve Bottom Line
JACKSONVILLE, Fla. (May 2, 2013) – THE VISION CARE INSTITUTE®, LLC today announced that its ODLean™ Consulting Program is expanding its program offerings to better help eye care practitioners manage patient flow, increase productivity, improve patient experience, and boost profits.
Available to doctors and their staff, Operating a Lean Practice is a one-day seminar covering three areas: patient scheduling, clinical balance, and effective communication. Led by ODLean™ experts, attendees will learn how to create a customized patient schedule taking under consideration different patient types and shared office resources. They also will be taught how to structure their clinical workload to ensure doctors and technicians are in-sync, and communications techniques that allow for effective patient hand-off from technician to doctor and from doctor to optician. The seminar will be conducted in multiple locations across the country at a fee of $350 per attendee.
ODLean™ Consulting is also launching a series of e-learning modules that are based on learnings from more than 300 ODLean™ consulting engagements and observations across the United States and Canada. The modules will be available through www.ODLean.com starting in mid to late 2013. The first module is titled “What is ‘Lean’?” and addresses the “Lean” business philosophy of making multistep improvements to drive meaningful change across every aspect of your business. Future module topics include scheduling, clinical balance, communications, change management, and slit lamping, among others. The modules range in duration from five to 20 minutes, and are intended to be “bite-sized” for quick learning and implementation. Each module will follow a Learn, See, and Do approach in which ODLean™ will discuss the topic, demonstrate what it looks like in practice, and then provide several action items the viewer can immediately implement.
The new ODLean™ iPad® application, called ODLean™ Patient Experience, is a diagnostic tool that allows eye care practices to track patient flow, see in real-time where there are bottlenecks, and immediately make changes that will improve flow and efficiency. The application will send data to a web portal on www.ODLean.com where subscribers can access their metrics. This web portal will also be available mid to late 2013. ODLean™ Patient Experience can be found in the iTunes® Store (for best results, search for the application by its complete title).
“The new ODLean™ offerings equip practices with the knowledge and tools they need to move patients through the office in a manner that limits waste and increases value,” says Chuck Smith, Field Consultant, ODLean™ Consulting. “They help doctors improve patient flow and patient experience, increase staff satisfaction and practice productivity, and ultimately realize greater profitability.”
For more information, including seminar locations and registration, visit www.ODLean.com.
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ODLean™ is a trademark of THE VISION CARE INSTITUTE®, LLC.
iPad® and iTunes® are trademarks of Apple.